Service Description

Summary

The JUSP service collects, aggregates and presents usage data for online resources from publishers and aggregators on behalf of participating libraries and library consortia. Not only does JUSP offer a single point of access to usage data, it provides institutions with a variety of reports and analytical tools, supported by user guides and support materials. JUSP uses the SUSHI protocol to gather COUNTER usage reports. Through its SUSHI server JUSP enables institutions to re-harvest data for inclusion in their own library management tools for local analysis.

Compliance with Release 5 (R5) of the COUNTER Code of Practice became mandatory with delivery of January 2019 usage reports in February. The JUSP portal provides functionality to access COUNTER R5 reports in addition to historical Release 4 (R4) reports.

COUNTER reports harvested

Publishers and suppliers

JUSP harvests data from participating publishers and suppliers that are currently providing COUNTER-compliant data and have implemented SUSHI. The Participants page lists the services and publishers and indicates where COUNTER 4 and 5 reports are available in JUSP.

COUNTER Release 5 (R5) reports

JUSP currently harvests three of the COUNTER master reports: Title Master Report (TR) which covers both books and journals, Platform Master Report (PR), and Database Master Report (DR). The Item Master Report (IR) will be introduced as part of future developments to present multimedia reports.

When a supplier makes compliant R5 reports available, JUSP will gather data back to January 2019 where these reports are provided by the supplier via SUSHI.

COUNTER Release 4 (R4) reports

JUSP harvests R4 journal reports (JR1, JR1a, JR1 GOA, JR2, JR5), book reports (BR1, BR2, BR3), database and platform reports (DB1, DB2, PR1).

JUSP will continue to collect R4 data where a supplier is not yet supplying compliant R5 reports and continues to provide R4 data.

JUSP will stop collecting R4 data when a supplier starts providing compliant R5 reports or is no longer providing R4 data.

Processes

Data is collected on a monthly basis for the preceding month as reports are released by the suppliers.

JUSP carries out automated and spot checks on the reports before loading data and reports any compliance issues to suppliers.

When the team is made aware that a supplier restated data, JUSP will re-harvest and replace the data and maintain a record of these restatements.

Access to data

Portal access and authentication

The main route to accessing data is through the Portal. Access to the portal is managed through the UK Access Management Federation (UKAMF) or a bespoke Shibboleth mechanism.

Institutions listed in the UKAMF will be able to access JUSP using their institutional credentials. Institutions can choose to mediate access to only allow specific individuals if they wish.

Institutions not listed in the UKAMF will be set up with a separate login.

Reports

JUSP presents data for journals, books, platforms and databases in a range of standalone, aggregated and summary reports.

For R5 this currently includes standard views, custom views, summary-level reports, individual title reports, temporary transition reports, as well as functionality to filter master reports. A description of R5 usage reports available to libraries is available in the guide: R5 reports, views and functionality in JUSP.

Further reports based on R5 data such as trends, usage profiling and SCONUL reporting will be developed in consultation with participating libraries and with organisations such as SCONUL.

For a list and description of R4 usage reports available to libraries please see:

Visualisations

JUSP uses a 3rd party product called Tableau to provide a series of data visualisations offering an alternative view of institutional and consortia level usage data. These visualisations are intended to complement the main JUSP reports and support reporting, decision making and analysis. A description can be found in the Guide to Visualisations.

SUSHI

JUSP's R4 SUSHI server enables libraries to gather usage data from JUSP for import into other usage statistics products. JUSP is currently interoperable with UStat, Alma Analytics, 360 Counter, Millennium, EBSCONET Usage Consolidation, LibInsight, LM LibNet, RedLink, Selection Support and SirsiDynix BLUEcloud eRM (CORAL). The JUSP team will work with suppliers to add additional products that have been requested by institutions.

The R5 SUSHI service is expected during Q2 2020.

Support

Support for using JUSP, working with usage data and COUNTER reports is provided online through guides, use cases, case studies, webinar recordings, and a helpdesk.