Accessibility Statement for JUSP

This accessibility statement applies to content published on jusp.jisc.ac.uk.

This website is run by the JUSP team at Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • we have issues with text colour contrast
  • we have issues with some interactive elements
  • we have some content issues
  • some of our online forms are difficult to navigate using just a keyboard

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then contact us:

We will consider your request and get back to you.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact help@jisc.ac.uk with JUSP in the subject.

Enforcement procedure

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

Technical information about this website's accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Third-party tools

Slide Share

We use Slide Share on the site. We know there are some accessibility issues with these embedded players. You can click through to the Slide Share site where you can download a PDF of the presentation - but there are also accessiblity issues with these auto-generated PDFs. We don't have a suitable alternative and, as we don't control the platform, are unable to make the changes required to improve it. Please let us know if you would like an accessible version of any of our presentations and we will send one through to you.

Navigation and accessing information

It is not possible for users to change text size without some of the content overlapping. This does not meet WCAG 2.1 success criterion 1.4.4 (resize text). We will address these issues in a website re-design scheduled for 2022.

Some navigation is confusing and it is not possible to navigate/jump to relevant content. This does nt meet WCAG 2.1 success criterion 2.4.3 (focus/order). We will address these issues in a website re-design scheduled for 2022.

Content

Some text and background combinations don't have enough contrast - especially section 'tags'. They don't meet WCAG 2.1 success criterion 1.4.3 (contrast - minimum). We will address these issues in a website re-design scheduled for 2022.

Heading order doesn't clearly reflect the structure of the page in some sections. This does not meet WCAG success criterion 1.3.1 (info and relationships). We will address these issues in a website re-design scheduled for 2022.

Some of our form fields are marked up incorrectly. For example, because some form fields are missing a 'form' label. This does't meet WCAG 2.1 success criterion 2.4.6 (headings and labels). We will address these issues in a website re-design scheduled for 2022.

Issues with images, video and audio

There is unnecessary or unhelpful alt text on some images, especially where diagrams are used. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content). We will address these issues in a website re-design scheduled for 2022.

Issues with interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a 'label' tag. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). We will address these issues in a website re-design scheduled for 2022.

Content that's not within scope of the accessibility regulations

Older PDFs and other documents

The accessibility regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Older recordings

The accessibility regulations don't require us to provide transcripts for recordings published before 23 September 2020. Though we will provide them for new podcasts, we won't provide them for podcasts published before September 2019.

How we tested this website

An internal accessibility check was conducted in early 2020. We are currently working through their recommendations.

What we are doing to improve accessibility

Whenever new features are released they must meet WCAG 2.1 AA. We're also committed to working on the issues above.

This statement was prepared on 11 September 2020. It was last updated on 26 October 2021.