JUSP ebooks

Service description

Wednesday 23rd September 2015

Jisc is supporting the Journal Usage Statistics Portal (JUSP) to extend its service beyond journal usage data and provide access to ebook usage statistics from early next year. A pilot group of JUSP-participating libraries have helped to shape the new service throughout the development phase during 2015. A description of the initial service to be available from February 2016 is outlined here.

The new service will necessarily adapt during 2016 due to use of the service and as user requirements continue to be articulated.

Development activities have surfaced a number of challenges with regard to service delivery; particularly around COUNTER compliance. The JUSP team recognise the value in working collaboratively with COUNTER, USUS, vendors and libraries to address some of these challenges for the benefit of all.

COUNTER reports

The COUNTER reports to be included in JUSP from February 2016 are:

  • BR1 = Book Report 1: number of successful title requests by month and title
  • BR2 = Book Report 2: number of successful section requests by month and title
  • BR3 = Book Report 3: turnaways by month and title

Additional reports will be explored in response to user requirements and the feasibility of gathering COUNTER compliant data.


Publishers currently participating in JUSP and providing ebook usage statistics have been investigated. In a number of instances the BR1, BR2 and BR3 reports gathered whilst testing don't conform to the COUNTER standard. As such, publishers were contacted in late September with details of non-conformance and instructions for rectifying any errors. The JUSP team wish to be clear about the data that will be available through the portal from February but also want to give publishers adequate time to address any compliance issues. Therefore we will publish a list of compliant publishers via this site in early December 2015.

Ebook aggregators

There is significant interest from JUSP libraries in being able to access usage data from ebook aggregator services such as Ebrary and MyiLibrary. Unfortunately the majority of these services do not currently support the SUSHI protocol. As JUSP relies on the COUNTER standard and machine based SUSHI services to provide a cost efficient and effective service it will be necessary for these vendors to offer SUSHI support before JUSP can harvest data. We encourage JUSP libraries to contact ebook aggregator vendors to lobby for conformance.

JUSP reports

Reports available via JUSP in the first instance are listed below:

  1. Basic BR1 report
  2. Basic BR2 report
  3. Basic BR3 report
  4. Top ebooks usage report
  5. Viewing by specific date ranges and academic/calendar year
  6. Longitudinal trends

Additional reports will be added in response to user requirements.

Community engagement

As with all JUSP developments, community engagement has been critical to informing the shape of the new service. A pilot group of 17 JUSP-participating libraries have helped to shape the new service throughout the development phase in 2015. The team initially collated data to show how ebook usage statistics were being used at present and prior to JUSP ebook service delivery. A baseline survey was undertaken in May 2015 and the results are available at:

In addition, interviews and discussions with pilot libraries have been used to gather valuable feedback on the future service. Our intention is to continue developing this service during 2016 to ensure it adapts to and reflects various workflows. We will be requesting ideas and suggestions from participating libraries to ensure that JUSP reflects real needs.


A webinar will be scheduled in early February to provide an overview of the new service and to respond to any questions people might have. In advance of the service release date support materials will be made available to service users.